Scratch Pastries and Scratch French Cafe Closed; Owners Duc and Noelle Liao To Declare Bankruptcy

Categories: Buchanan, News

ScratchPastries-weekendcake.jpg
Courtesy of Scatch
Weekend cake
Life got a little sweeter when Duc and Noelle Liao opened Scratch Pastries in a Scottsdale strip mall in 2008, bringing French café food and elegant, inspired pastries to an otherwise dreary corner in central Scottsdale.

See also:
-- Scratch Pastries To Open Phoenix Location in February; Think Baguettes, Burgers and a Bar
-- The Anatomy of a Macaron with Duc Liao of Scratch Pastries

And it got sweeter still when the couple opened a second location called Scratch French Cafe in the former Canvas space on Roosevelt Row just a few months ago. But it's all come to an abrupt end. The Liaos have closed both locations and Noelle told Chow Bella this morning that they intend to declare Chapter 7 bankruptcy once they sell their family home.

scratchcollage.jpg
Mabel Suen

What the hell happened? According to Noelle, the couple applied for a loan to several banks, all of which turned them down for being too high-risk. She says they needed the money to fix up the old building they planned to renovate on Third Street and Roosevelt and eventually found another lender that lent them a total of $120,000 in three separate loans.

Then, according to Noelle, "Everything went haywire."

The old building needed extensive work and everything took longer than they'd anticipated. Meanwhile, she says, the investors wanted their money back immediately. When the Liaos were late on a payment, she says the lender immediately threatened foreclosure. She adds that she and Duc sought the advice of a lawyer, who eventually advised them that the easiest thing to do was simply call it quits.

"We considered selling our Scottsdale location and selling our house to move downtown. We wanted to become part of the community and involved with the Phoenix Public Market. But nobody was willing to help us out in any way. It's been a frustrating three months," she says. But, she adds, "The restaurant is so beautiful, and the community has been supportive. It was the nicest thing we've ever done."

Meanwhile, she says Duc is scrambling to find work to support his wife and three little girls. Seems like a guy with his skill set would be a natural for a nice resort.

Follow Chow Bella on Facebook, Twitter, and Pinterest.


Location Info

Venue

Map

Scratch Pastries - CLOSED

7620 E. Indian School Road, Scottsdale, AZ

Category: Restaurant

Scratch - CLOSED

1011 N. 3rd St., Phoenix, AZ

Category: Restaurant

My Voice Nation Help
26 comments
NativeAZ
NativeAZ

The lesson to learn is never move downtown.  They had a successful business for 5 years in Scottsdale and central Phoenix sucked all the life out of their shop.

Austin Alford
Austin Alford

I am an former employee with scratch 2 downtown. This may sound very sad and that duc and noelle are very nice and no one helped them but thats actually not the case. These people are very mean and disrespectfull people. Wait scratch that, lol. Noelle Liao is an awesome person and tried very hard. Now Duc on the other hand was a very very mean and disrespectfull person. He treated his staff with the most disrespect that i've ever seen. He worked his one head cheff whom I will not name for respect purposes to death, to the point of extreme exhaustion. He practically lived there. And he did this with bare minimum pay. You could never have a regular conversation with Duc without him belittleing you or making you feel stupid. I could go on and on. All of his pastrys where frozen for at least 2 weeks befor displaying and selling them. By the way I have 10 full time awesome wonderfull learning experience years in the restaurant indusrty. My girlfriend also an employee also 11 years of experience tried to utelize our skills to help this restaurant servive and they would never take our advice. So they can't say they didn't get any help. Because even when they wouldn't use our advice and suggestions we would still do our best to help the restaurant in any way possible. All of our paychecks where always consistantly 1 to 2 weeks late and sometimes we would never get them. Well moving on to the day of closing. As I arrived to work on monday 6'

Jen492
Jen492

No surprise to me.

jonj3331
jonj3331

Scratch, I am so sorry for your loss. This has impacted us all! How we will miss you!

Kelly Watkins
Kelly Watkins

Oh man! I loved that place and the people..:( bummed.

csepessy
csepessy

I second Chris. Heartbreaking!

Nathan Oyler
Nathan Oyler

I was just there talking to him! We talked for over an hour! How sad!

Julianne Bannon Brett
Julianne Bannon Brett

Now where will I go for my favorite goat cheese sandwich!? Scratch, you will be missed!

Kane Dale
Kane Dale

If only that Roosevelt point could have opened earlier!!??

PegnBob Briggs
PegnBob Briggs

So very sad... such lovely people and so talented.

Sharon Ely Forsmo
Sharon Ely Forsmo

How about a benefit on First Friday, all of the crowds of people that come down there could help, no?

Nicki Polett
Nicki Polett

wtf, they just opened their downtown location 2 seconds ago!

chriscardinal
chriscardinal

Noooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo!

Bob Rebsamen
Bob Rebsamen

Very sad news, always enjoyed dinning at Scratch.

Stephanie Studer
Stephanie Studer

sad! I hope he can find a job to support his little girls

SA Matthews
SA Matthews

Sorry to hear this. This economy has hurt so many people.

nmbrwuncrush2000
nmbrwuncrush2000

@Austin Alford 

Not surprised to learn the pastries had been frozen - just can't seem to match customer demand with FRESH product.  The macaron I tried was stale and chewy but I was informed that UNLIKE macarons I've had at the likes of Pierre Herme or Laduree (in Paris where the recipe originates NO LESS) I was incorrect in my expectation of what a FRESH macaron should be.  The person educating me made no effort to hide the fact that the "lids" of the macarons were pre-made and frozen (and they could be kept this way for three months!)

What a joke for a $4.00 cookie - I am not shocked or saddened at their closure.  Essence in Tempe runs circles around this place anyhow. 

localperson
localperson

@Austin Alford The owners were probably under extreme stress dealing with lenders and seeing the demise of a dream.. It makes a person act out in ways they would not ordinarily act without extenuating circumstances... Pressure from all sides can make a person manic first from hurt, then fear, then anger, then acceptance and eventually learn a lot about how business can be so cut throat and how human everyone is in the process. It spills out on everyone else involved. Sorry to everyone who lost something in the interim... :(


Now Trending

From the Vault

 

Loading...