Does Promising a Higher Tip Mean Better Service?

By Laura Hahnefeld Wed., Nov. 28 2012 at 8:00 AM

Christopher Gross, Chef and Owner,
Christopher's Restaurant & Crush Lounge

it should not, of course, but tips are what most servers work for and how they make a living. If a guest said that to a server, you would assume it's someone that feels they are special and need attention.

Eddie Goitia,
Owner, Monti's La Casa Vieja

The promise of a higher tip may get you some good service in the beginning. Great servers know that a tip is earned for the entire dining experience.

Chef Payton Curry,
Brat Haus

A loaded handshake can go a long way in this business. When I was a young lad in "MinneSnowta" I watched plenty of maître d's jump at a moment's notice to fill a glass or two of Puligny-Montrachet wine. These days it doesn't garnish you much.

Gregg Troilo
Owner, British Open Pub

I believe so, as long as the server believes you and you don't come across as a putz!

Romeo Taus,
Chef and Owner, Romeo's Euro Cafe

Service is not always what it seems. The guest's expectation of service may be different than the server's. The people that genuinely care that the guest has a great time will do so without a promise.

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lorihassler

Verbal tipping or the promises thereof are about as genuine as claims of being "well endowed." I agree with Christopher and Dave, it is usually offered up by people who want "special treatment," or who look for any reason to deduct from said tip. Not a good sign. When you frequent a joint, and tip well regularly for good service and food, you get a reputation with the staff. Dine REGULARLY at LOCAL RESTAURANTS! Build your credentials, support local establishments! I have experienced both waiting tables and restaurant ownership. It matters very much where you place your dollars.

brad.mcneal

As a server, my putz-radar goes off when this occurs. Usually a disappointing ending. In reference to the "loaded handshake", now your talking! Unless I sneak a look as I walk away and its a Washington and not a few Jacksons or better.

Chris Stuckey

Dave Andrea has it right. Others have good points, but overall they are all chefs/owners. What do they know about working for $2.35/hr? Or delivering said service? Sounds like a bunch of armchair quarterbacks.

Chris Stuckey

As a former server, it certainly illicits it. But depends in what you mean by better... Spend a little more time, maybe. Sacrifice other guests service, no.

teknik

When a guest promises a "big tip" up front it means if your lucky you'll get a tad over 15%.

I've never had one of these self proclaimed "big tippers" actually give me a good tip. I served for a decade and have had my share of stiffs, walk outs, and massive tips over $100.00+ when the bill wasn't enormous.

Kimberlynn Hall Tovrea

ha! I've done it before with apathetic newby waitstaff at our football view in bar - lay out a stack of one dollar bills and let them know my expectations (centered around the service we were accustomed to)... took a dollar away anytime we had to sit and wait on drink refills, hadn't seen them come by in a while to check on us, etc. Only had to do it once, then they were "trained"... sorry if that sounds harsh - but we understood the realities of the restaurant we were at and how a view in could prohibit the turning of tables and thus their overall take home on tips - we tipped VERY well.....