What Will Get Someone Blacklisted From a Restaurant?

Categories: Bites & Dishes

Welcome to Chow Bella's Bites & Dishes, where Valley chefs and restaurateurs respond to a question New Times food critic Laura Hahnefeld has on her mind. Have a question you'd like to ask? E-mail laura.hahnefeld@newtimes.com. Miss a question? Go here.

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www.aca.ninemsn.com.au
Gentle laughter, clinking glasses, soft music -- restaurants should be a happy place. But what happens when they're not? What happens when a guest creates a disturbance in the restaurant force? Obviously, someone's got to go. But when is enough enough? And what would make it so severe that they could never come back?

See also: Why Don't Some Restaurants Take Reservations?
What's the Best Way to Send Food Back at a Restaurant?
Should Restaurants Host Political Functions?

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Romeo Taus,
Chef and Owner, Romeo's Euro Cafe

This is our place, not yours! You are a very valued guest and our commitment to you is to treat you as such. We are here to cook and serve you the food, drinks etc. Give us an opportunity to do so. Respect begets respect. If you do not agree with that, please take your money and spend it somewhere else. We would never deny you that opportunity!

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Eric Flatt, Co-owner, Tonto Bar & Grill and Cartwright's Sonoran Ranch House

Being a jackass and offending other customers, employees, or managers. Haven't had to do it too many times, but there has been a few so bad we had to call the cops to remove them.





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Heather Bryan,
General Manager, Zuzu

Getting blacklisted is difficult. One would have to do something pretty unacceptable, usually having something to do with too much alcohol consumption. This includes rudeness to another patron or an employee, not paying the bill, and constant complaining and not accepting a solution if the restaurant is trying to be accommodating.

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Michael Monti,
Owner, Monti's La Casa Vieja

When they announce out loud to everyone in the dining room they are getting a divorce during dinner on Valentine's Day.


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