Playing Chicken (Fingers): Raising Cane's vs. Rock-n-Roll Fingers
Chicken fingers were once only a mainstay of sports bars and kids' menus. Now, restaurants dedicated solely to them are popping up around town. A David and Goliath battle is brewing in the Valley. Will a chain that's new to town fry the competition, or will the local mom-and-pop prevail?
In One Corner: Raising Cane's
4325 E Thomas Rd (at 44th St), Phoenix. Also at 2715 W Peoria Ave (at I-17), Phoenix.
The Set Up:
Raising Cane's is a fast food chain that's new to town with two Phoenix locations, and a Tempe outpost on the way near the ASU main campus. The entire menu consists of chicken finger plates with sides of french fries, cole slaw, Texas toast, and a secret recipe dipping sauce. Beverages include the standard Coca-Cola selection, plus iced tea in sweet or unsweetened varieties, and fresh-squeezed lemonade. The atmosphere is spacious, with movie posters and Raising Cane's propaganda on the walls, with peppy dance pop like Maroon 5's "Moves Like Jagger" and assorted Lady Gaga tunes resonating in the space.
Unlike almost all other fast food fried chicken, Raising Cane's prepares all of the hot items to order, and the chicken is never frozen. Your chicken comes out piping hot and juicy, and the breading is well-prepared. Their special sauce (mayonnaise-based, purportedly spiked with ketchup, Worcestershire, garlic salt, and black pepper) provides a good umami boost. It's worth noting that the staff at Cane's are some of the best we've seen in the industry. They're very friendly and eager to please (and they keep the dining room sparkling clean), but still act like real people. It's a welcome change from the Stepford-Wives-in-training at Chick-fil-A.
While the attention to detail in preparation improves the final product, there isn't a whole lot separating Raising Cane's food from the competition. There's no real "wow" coming from the chicken itself. The crinkle-cut fries are obviously from a freezer bag, and the coleslaw is just like every other quick-service coleslaw from here to Timbuktu. The Texas toast is nondescript at best. True Southerners will complain that the sweet tea isn't nearly sweet enough; Cane's is closer to a half-sweet tea.