Mary Coyle's: The End of a Phoenix Tradition?

Categories: Laudig
marycoylesign.jpg
Landmark Phoenix ice cream parlor Mary Coyle's Ol' Fashion Ice Cream & Yogurt is on its way out, right as the Valley's starting to warm up after a blip of a winter.

Business has taken a hit while the cost of ingredients has gone up, according to an article in the Republic. Bob Kelly, who owns the 60-year-old business, says he hopes to sell Mary Coyle's before he ends up shutting it down by May 31.

It's stunning news, given the proliferation of frozen yogurt and gelato businesses around town, and Arizonans' constant cravings for frozen treats. Just last weekend, a new Tasti D-Lite opened in Chandler (4040 S. Arizona Ave.). Local makers Berto's, Sweet Republic, and Crave Artisan Ice Cream seem to be in growth mode, and even outsiders are getting a foothold here; Cincinnati-based Graeter's Ice Cream recently debuted in local Fry's stores.
My Voice Nation Help
17 comments
Denise
Denise

I won't go to MaryCoyle's ever again, I don't care who owns it.  I would have had it reopened under a different name....I was one of those suckers who actually bought a $25 gift certificate when they knew they were closing!!!  But sold them anyways with the advertisement stating they'd honor them at $50!  What a deal....my daughter and I each bought a couple.They ripped us off and I'm sure many other folks as well!!Now the "new owners" won't even accept them at face value. Never going back.

Annonymous
Annonymous

From an insiders view, there were a lot of bad business decisions made. Someone could turn it around easily. It's sad how it was just run into the ground because of bad management.

SusanD
SusanD

I agree with the general consensus here -- the food sucked, the place was dirty and full of bugs and the service was very poor. Since most locals are transplants from elsewhere, there's no nostalgia for them...I certainly won't miss them. The place is GROSS.

Maybe if someone will buy it, clean it up, make better ice cream?

Jodi
Jodi

The owner can't blame the closure on the economy. Their service and product have been mediocre for a long time. We were glad when they moved into our neighborhood (walking distance) but quit going after several disappointing visits. We kept checking back to see if they had improved (last time in November, 2010) - it hadn't. They would have had ours and many others' business if they had paid attention to quality. Too bad they didn't keep up the tradition of their parents. I remember my parents taking me there as a child in the late 1950's. They deserve to close if they aren't going to make the effort to stay competitive.

Nancy
Nancy

I live very close to the parlor and am not surprised. The food was horrible - the place gave me the creeps and I never went back.....how can you ruin a BLT....fake bacon.

Bearlover58
Bearlover58

Wow economy has hit so many good places.I loved this place and when my parents were living we used to always go there and take the family from out of town.the Mountain and The Hill..We definately miss this place as all the other oldies...:(

Jack Meyhoffer
Jack Meyhoffer

Shame to see it go, but the customer service has been in decline for years. It's not enough to say "We were great once" you have to CONTINUE to do good work, and take care of customers. I've been there when the kid serving us looked bored to death, and provided nearly zero service.

Brenda
Brenda

It's sad when you see a business close after all those years. I try to support locally owned businesses. Unluckily, the last few times we ate at Mary Coyle's, the ice cream was "sticky" and the service was not good so we looked for a different ice cream parlor. We fell in love another Arizona institution, MacAlpine's Restaurant and Soda Fountain and have had great food and service there ever since.

Yuri Artibise
Yuri Artibise

I respect its history, and people's childhood memories, but as an adult, I never thought it was that good—you can't run a successful business on nostalgia. As the article mentioned, there are several places with far better ice cream (and service!) around town.

davelog
davelog

Best damn rainbow sherbet in the state. That's a real shame.

brian
brian

i hate seeing this place go as well. a lot of fond childhood memories. but i haven't gone back in a while because the ice cream isn't very good. i hope someone buys it and steps up the service and product. i would if i could.

AA AA
AA AA

I hate to see it go, with all the history and such. But I vowed never to return after a run in with the son-in-law/owner. He was NOT a nice person.

Denise
Denise

What happened exactly, and do you know who the "new owner'' is?  I won't go back because they stole $100.00 from my family before they shut their doors. (See above)

Vicelord
Vicelord

oh no, my childhood!!!!!!

Someone buy this place stat!

Nancy
Nancy

how much is he asking?

ExpertShot
ExpertShot

Offer breast milk ice cream - seems to be all the rage!

Now Trending

Around The Web

From the Vault

 

Loading...